{"id":36539,"date":"2025-01-15T13:35:01","date_gmt":"2025-01-15T12:35:01","guid":{"rendered":"https:\/\/triemerconsulting.com\/about-me\/"},"modified":"2025-05-14T01:08:02","modified_gmt":"2025-05-13T23:08:02","slug":"about-me","status":"publish","type":"page","link":"https:\/\/triemerconsulting.com\/en\/about-me\/","title":{"rendered":"About me"},"content":{"rendered":"

[vc_section full_width=”stretch_row” pix_bg_grdient=”bg-gradient-dark” fade_in_opacity=”pix-opacity-5″ pix_over_visibility=”” bottom_divider_select=”9″ bottom_layers=”1″ b_has_animation=”true” pix_overlay_color=”black” css=”.vc_custom_1737458717499{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}” fade_in_intro=”35478″ b_custom_height=”100px” pix_overlay_opacity=”0.7″][vc_row full_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1737468966296{padding-top: 80px !important;}”][vc_column css=”.vc_custom_1588897424083{padding-bottom: 100px !important;}”]Triemer Consulting<\/span><\/span><\/span>

About <\/span><\/span> me <\/span><\/span> <\/h1><\/div>

I make your customers the driving force behind your growth.<\/p><\/div>Book a free consultation<\/span><\/span>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” b_flip_h=”true” t_flip_h=”true” b_custom_height=”400px” css=”.vc_custom_1736935730531{margin-bottom: 0px !important;background-color: #FFFFFF !important;}” t_custom_height=”400px”][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1736935720457{background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1559101053478{padding: 30px !important;}”]

\"Image<\/div><\/div>[\/vc_column][vc_column width=”1\/2″]Turning customers into growth drivers<\/span><\/span><\/span>

Individual advice for your growth<\/h3>
I’m Raphael and I help you turn your customers into the number one growth engine for your company. I use tailored strategies to optimize your customer loyalty and help you turn your customers into true ambassadors for your brand.<\/div><\/div>Book a free consultation!<\/span><\/span>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1738160600939{padding-top: 50px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1738160626656{margin-top: -20% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

My mission<\/h3>
My mission is to harmonize technology, data and human connections. I help companies develop scalable processes that not only drive growth, but also create long-term value for their customers.<\/div><\/div>Book a free consultation<\/span><\/span>[\/vc_column][vc_column width=”1\/2″]
\"Image<\/div><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1740577401313{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column content_align=”text-center”]

S<\/span>t<\/span>r<\/span>a<\/span>t<\/span>e<\/span>g<\/span>i<\/span>e<\/span>s<\/span><\/span> t<\/span>h<\/span>a<\/span>t<\/span><\/span> h<\/span>e<\/span>l<\/span>p<\/span><\/span> c<\/span>o<\/span>m<\/span>p<\/span>a<\/span>n<\/span>i<\/span>e<\/span>s<\/span><\/span> g<\/span>r<\/span>o<\/span>w<\/span><\/span> <\/h2><\/div>Your customers are your growth engine<\/span><\/span><\/span>

Targeted solutions for sustainable success<\/span><\/p><\/div><\/div>

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Focus on customer success<\/h6>\n\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t <\/span>\n\t\t\t\t\t\t\t\t\t <\/span><\/div>\n\t\t\t <\/div>

Effective customer success strategies with clear processes and measurable KPIs - for satisfied customers and sustainable sales.<\/p><\/div>

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Scalable solutions<\/h6>\n\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t <\/span>\n\t\t\t\t\t\t\t\t\t <\/span><\/div>\n\t\t\t <\/div>

From new tools to realigning the go-to-market strategy - I help companies to grow faster and work more efficiently.<\/p><\/div>

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Technology meets humanity<\/h6>\n\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t <\/span>\n\t\t\t\t\t\t\t\t\t <\/span><\/div>\n\t\t\t <\/div>

My approach combines modern technology with the human element to create real customer relationships and long-term business success.<\/p><\/div><\/div>

From optimized customer success strategies and scalable processes to the combination of technology and humanity – I develop innovative approaches that strengthen your company and retain your customers in the long term.<\/p><\/div>Start now - fill out the short questionnaire and get your business on the road to success!<\/span><\/a>[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1740577401313{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column content_align=”text-center”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” responsive_css=”{“pix_res_sm_mt“:“-60px“,“pix_res_sm_mb“:“-190px“}” css=”.vc_custom_1744898069552{padding-top: 20px !important;padding-bottom: 30px !important;background-color: #FFFFFF !important;}”][vc_column css=”.vc_custom_1558982852616{margin-top: 30px !important;}”]

Five levels of customer loyalty<\/h2><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1747177647145{margin-bottom: -80px !important;padding-top: 180px !important;padding-bottom: 0px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/5″ responsive_css=”{“pix_res_sm_mb“:“25px“}” css=”.vc_custom_1744893432636{margin-top: 30px !important;}”]
<\/div>
\"Introduction\"<\/div>
Introduction<\/h5>
\u2022 Here we go: the contract is signed.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/5″ responsive_css=”{“pix_res_sm_mb“:“40px“}” css=”.vc_custom_1744893437491{margin-top: 30px !important;}”]
<\/div>
\"Utilization\"<\/div>
Utilization<\/h5>
\u2022 Your product has finally been launched.
\n\u2022 The first effects are visible and measurable.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/5″ responsive_css=”{“pix_res_sm_mb“:“40px“}” css=”.vc_custom_1744893440958{margin-top: 30px !important;}”]
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\"Expansion\"<\/div>
Expansion<\/h5>
\u2022 The momentum is used and your product is rolled out.
\n\u2022 Your customer wants to use other products.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/5″ responsive_css=”{“pix_res_sm_mb“:“40px“}” css=”.vc_custom_1744893445253{margin-top: 30px !important;}”]
<\/div>
\"Reference\"<\/div>
Reference<\/h5>
\u2022 Your champion makes a career by introducing your software.
\n\u2022 A case study has been published.
\n\u2022 Your customer talks to interested parties and actively promotes you.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/5″ css=”.vc_custom_1743078000617{margin-top: 30px !important;}”]
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\"Strategic<\/div>
Strategic partners<\/h5>
\u2022 Key figures from your product are in the weekly management dashboard.
\n\u2022 Your key figures directly influence strategic decisions.
\n\u2022 Your customer sees you as a strategic partner.<\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”top” pix_particles_check=”” responsive_css=”{“pix_res_sm_mt“:“140px“}” css=”.vc_custom_1744898128485{margin-top: 0px !important;padding-top: 0px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1745498215960{margin-top: 0px !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]
\"Image<\/div><\/div>[\/vc_column][vc_column width=”1\/2″ responsive_css=”{“pix_res_sm_pt“:“60px“}” css=”.vc_custom_1745498221963{margin-top: -30px !important;}”]

Measurable results & clear strategies<\/h2>
I work with companies that want to take their customer engagement to the next level. My approach combines data-driven analysis with practical strategies to achieve visible & measurable results<\/b>.<\/div><\/div>Book a free consultation<\/span><\/span>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1740577579303{padding-top: 40px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1744898172965{margin-top: -20% !important;padding-top: 0px !important;padding-right: 10px !important;padding-bottom: 30px !important;padding-left: 10px !important;}”]

Experience that pays off<\/h3>
With years of experience in customer success and customer loyalty, I know the challenges that companies face. I develop solutions that promote both your goals and those of your customers in the long term.<\/div><\/div>Request now<\/span><\/span>[\/vc_column][vc_column width=”1\/2″ responsive_css=”{“pix_res_sm_pt“:“20px“}”]
\"Image<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1738665543175{padding-top: 70px !important;background-color: #FFFFFF !important;}”][vc_column]
\"\"<\/div>

From strategy to successful implementation<\/h3><\/div>

In addition to developing an individual strategy, I will also actively support you in its implementation. This allows you to quickly benefit from the results and take your customer loyalty to the next level.<\/p><\/div>I look forward to our conversation!<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][\/vc_section][vc_row equal_height=”yes” pix_particles_check=”” css=”.vc_custom_1741791107664{margin-top: 80px !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1738588986072{margin-top: -5% !important;}”]

Individual approaches<\/h3><\/div>

My approach combines modern technologies with proven methods to achieve measurable success – be it through optimized go-to-market strategies, more efficient internal processes or data-driven solutions.
\nI value individual approaches that are tailored to the needs of each client.<\/p><\/div>Request now<\/span><\/span><\/div><\/div>[\/vc_column][vc_column width=”1\/2″]

\"Image<\/div><\/div>[\/vc_column][\/vc_row][vc_section full_width=”stretch_row” pix_over_visibility=”” css=”.vc_custom_1738884295278{padding-bottom: 50px !important;background-color: #ffffff !important;}”][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” pix_visibility=”1″ css=”.vc_custom_1741869695794{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1589829246651{padding-top: 2px !important;padding-bottom: 40px !important;}”]Word to trust<\/span><\/span><\/span>

Thank you for your opinions<\/h2><\/div>

Whether increased customer loyalty, successfully implemented strategies or measurable growth – here people share their experiences with my work and our joint successes.<\/span><\/p><\/div><\/div>Get started now<\/span><\/span>[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1743084833021{padding-top: 0px !important;padding-bottom: 20px !important;}”][vc_column]

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<\/div>
\"Partner\"<\/span>

He has an exceptional ability to lead with clarity and is always open to feedback, fostering an environment of trust and collaboration. A true asset to any team! \n<\/p>

Ida van Hasselt - Kuijken<\/div>
Partner<\/div><\/div><\/a><\/div><\/div><\/div>
\"Product<\/span>

He has an exceptional ability to lead with clarity and is always open to feedback, fostering an environment of trust and collaboration. <\/p>

Ruud Simkens<\/div>
Product Strategy Consultant<\/div><\/div><\/a><\/div><\/div><\/div>
\"Founder<\/span>

I had the pleasure of working with Raphael Triemer, who played a crucial role in structuring our SaaS sales team. His insightful approach, methodical execution and extensive experience in the SaaS logistics sector made him an incredible asset to our organization. <\/p>

Andre Kaeber<\/div>
Founder and CEO<\/div><\/div><\/a><\/div><\/div><\/div>
\"VP<\/span>

During his time with us, Raphael showed us the way to take BlueRock to a new level. <\/p>

Julia Lauret Desevr\u00e9<\/div>
VP Product Development<\/div><\/div><\/a><\/div><\/div><\/div>
\"Country<\/span>

I got to know Raphael as a determined person who appreciates a good team spirit and enjoys achieving success together. <\/p>

Stefan Polet<\/div>
Country Manager<\/div><\/div><\/a><\/div><\/div><\/div>
\"General<\/span>

One of Raphael's greatest strengths is his extraordinary ability to recognize the unique potential of each team member. <\/p>

Tobias Tolkmitt<\/div>
General Manager Germany<\/div><\/div><\/a><\/div><\/div><\/div>
\"VP<\/span>

One of Raphael's most admired qualities is his cooperative leadership style. <\/p>

Stefania Finiguerra<\/div>
VP Customer & Employee Experience<\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”bottom” pix_particles_check=”” css=”.vc_custom_1743597126045{margin-top: 40px !important;padding-top: 0px !important;padding-bottom: 50px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1741854064067{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Wouter Lammerse, a satisfied customer, talks about how my support has helped him take his business to the next level.<\/p><\/div><\/div><\/div>[\/vc_column][vc_column width=”2\/3″][vc_video link=”https:\/\/www.youtube.com\/watch?v=tTQo5YW24_k” el_aspect=”235″ css=””][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” pix_visibility=”1″ css=”.vc_custom_1740648863281{padding-top: 50px !important;padding-bottom: 0px !important;background-color: #FFFFFF !important;}” b_custom_height=”100px”][vc_row full_height=”yes” equal_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1737384873873{margin-top: -70px !important;padding-top: 10px !important;}”][vc_column width=”1\/4″ content_align=”text-center”]

Insights into my work<\/h3><\/div><\/div>

Here you will find a look behind the scenes of my work. From workshops and meetings to successful projects – be inspired by impressions that show how I support companies.<\/p><\/div>

Request now<\/span><\/span><\/div><\/div><\/div>[\/vc_column][vc_column width=”3\/4″]
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More customer testimonials<\/h2><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1743598198650{padding-top: 0px !important;padding-bottom: 20px !important;}”][vc_column]
<\/div>
<\/div>
\"Chief<\/span>

In just over a year, he built a 60-person team across EMEA, stopping along the way to help recruit and build sister organizations in Latin America and APAC. And he did it all with a smile and relentless kindness.<\/p>

Diane Gordon<\/div>
Chief Customer Officer<\/div><\/div><\/a><\/div><\/div><\/div>
\"Customer<\/span>

It was particularly impressive how targeted impulses were given at the right time. Raphael's experience and expertise were clearly noticeable in every phase of the workshops. <\/p>

Dominik Wilmes<\/div>
Customer Advisor<\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_section full_width=”stretch_row” pix_over_visibility=”” top_divider_select=”dynamic” top_moving_divider_color=”%5B%7B%22d_gradient%22%3A%221%22%2C%22d_color_1%22%3A%22rgba(248%2C249%2C250%2C0.1)%22%2C%22d_color_2%22%3A%22%23FFFFFF%22%7D%2C%7B%22d_gradient%22%3A%221%22%2C%22d_color_1%22%3A%22rgba(248%2C249%2C250%2C0.2)%22%2C%22d_color_2%22%3A%22%23f8f9fa%22%7D%2C%7B%22d_gradient%22%3A%22%22%2C%22d_color_1%22%3A%22%23FFFFFF%22%2C%22d_color_2%22%3A%22%23f8f9fa%22%7D%5D” css=”.vc_custom_1740648897999{padding-top: 120px !important;padding-bottom: 120px !important;background-color: #313131 !important;border-color: #FFFFFF !important;}”][vc_row content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1722938124224{padding-top: 70px !important;}”][vc_column]

Why <\/span><\/span> you <\/span><\/span> should <\/span><\/span> choose <\/span><\/span> Triemer <\/span><\/span> Consulting <\/span><\/span> <\/h1><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=””][vc_column width=”1\/2″]
Tailor-made strategies for your company<\/h5>
I develop individual solutions that are perfectly tailored to your needs and goals. No standard solutions, but real added value for your growth.<\/div><\/div>[\/vc_column][vc_column width=”1\/2″]
Experience that moves your company forward<\/h5>
With years of expertise in customer loyalty, I can help you achieve long-term success – from strategy to practical implementation.<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row pix_particles_check=”” css=”.vc_custom_1737458932210{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column offset=”vc_col-md-offset-1 vc_col-md-10″]
<\/div>

Curious to find out more?<\/h3><\/div>

Browse through my blog and discover practical strategies and inspiration to help your company move forward.<\/span><\/p><\/div><\/div>Get started now!<\/span><\/a><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_section full_width=”stretch_row” pix_bg_grdient=”bg-gradient-dark” fade_in_opacity=”pix-opacity-5″ pix_over_visibility=”” bottom_divider_select=”9″ bottom_layers=”1″ b_has_animation=”true” pix_overlay_color=”black” css=”.vc_custom_1737458717499{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}” fade_in_intro=”35478″ b_custom_height=”100px” pix_overlay_opacity=”0.7″][vc_row full_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1737468966296{padding-top: 80px !important;}”][vc_column css=”.vc_custom_1588897424083{padding-bottom: 100px !important;}”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” b_flip_h=”true” t_flip_h=”true” b_custom_height=”400px” css=”.vc_custom_1736935730531{margin-bottom: 0px !important;background-color: #FFFFFF !important;}” t_custom_height=”400px”][vc_row full_width=”stretch_row”…","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36539","page","type-page","status-publish","hentry"],"yoast_head":"\nRaphael Triemer - Your partner for strong customer loyalty.<\/title>\n<meta name=\"description\" content=\"Get to know Raphael Triemer and find out how I help companies to strengthen their customer loyalty and achieve sustainable growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/triemerconsulting.com\/ueber-mich\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raphael Triemer - Your partner for strong customer loyalty.\" \/>\n<meta property=\"og:description\" content=\"Get to know Raphael Triemer and find out how I help companies to strengthen their customer loyalty and achieve sustainable growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/triemerconsulting.com\/ueber-mich\/\" \/>\n<meta property=\"og:site_name\" content=\"Triemer Consulting \u2013 Skalierbarer Erfolg durch Customer Success\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-13T23:08:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/triemerconsulting.com\\\/ueber-mich\\\/\",\"url\":\"https:\\\/\\\/triemerconsulting.com\\\/ueber-mich\\\/\",\"name\":\"Raphael Triemer - 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