{"id":36533,"date":"2025-03-10T09:22:10","date_gmt":"2025-03-10T08:22:10","guid":{"rendered":"https:\/\/triemerconsulting.com\/myleo-dsc-case-study\/"},"modified":"2025-04-08T14:49:35","modified_gmt":"2025-04-08T12:49:35","slug":"myleo-dsc-case-study","status":"publish","type":"post","link":"https:\/\/triemerconsulting.com\/en\/myleo-dsc-case-study\/","title":{"rendered":"myleo \/ dsc Case Study"},"content":{"rendered":"

[vc_section full_width=”stretch_row” pix_bg_grdient=”bg-gradient-dark” fade_in_opacity=”pix-opacity-4″ pix_over_visibility=”” bottom_divider_select=”9″ bottom_layers=”1″ b_has_animation=”true” pix_overlay_color=”black” css=”.vc_custom_1741690470536{margin-top: -20% !important;padding-top: 40px !important;padding-bottom: 80px !important;background-color: #ffffff !important;}” b_custom_height=”100px” pix_overlay_opacity=”0.7″ fade_in_intro=”35972″][vc_row full_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1739366889974{padding-top: 100px !important;}”][vc_column css=”.vc_custom_1588897424083{padding-bottom: 100px !important;}”]Blog<\/span><\/span><\/span>

myleo <\/span><\/span> \/ <\/span><\/span> dsc <\/span><\/span> Case <\/span><\/span> Study <\/span><\/span> <\/h1><\/div>

I make your customers the driving force behind your growth.<\/span><\/p><\/div>

<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” b_flip_h=”true” t_flip_h=”true” b_custom_height=”400px” css=”.vc_custom_1737385262848{margin-bottom: 0px !important;padding-top: 30px !important;background-color: #FFFFFF !important;}” t_custom_height=”400px”][vc_row equal_height=”yes” pix_particles_check=”” css=”.vc_custom_1738677884576{padding-top: 50px !important;}”][vc_column]
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The situation<\/h3>
In the logistics tech and B2B SaaS industry, myleo \/ dsc is a digital platform for plant and transport logistics. The device-independent cloud solution covers yard and delivery control, real-time tracking of means of transport as well as time slot and container management from a single source – both as individual components and as a complete solution for business processes in the logistics environment.<\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1741599577033{padding-top: 60px !important;background-color: #FFFFFF !important;}”][vc_column]
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myleo \/ dsc has set out to radically simplify logistics processes and working methods for companies and people in an increasingly complex reality and to create a better and crisis-proof logistics world through networking and collaboration. As is usual with SaaS start-ups, the myleo \/ dsc platform was developed together with co-innovation customers.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1741599577033{padding-top: 60px !important;background-color: #FFFFFF !important;}”][vc_column]

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“Once established in the market, the challenge was to make the transition from project provider to standardized SaaS product provider. Triemer Consulting supported this with important impulses based on a series of workshops on the ‘customer journey’.”<\/p><\/div>

– Michael R\u00f6lli,<\/b><\/p><\/div>

Head of Customer Advisory at myleo \/ dsc<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1741603162416{padding-top: 60px !important;padding-bottom: 50px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1738161831858{margin-top: 3% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

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Strong customer loyalty and success stories<\/h3><\/div>

myleo \/ dsc has built up excellent customer relationships in a short space of time and has used these to publish very good success stories and organize joint webinars with these customers.<\/p><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1741779113687{padding-top: 0px !important;padding-bottom: 20px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1738161831858{margin-top: 3% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

From co-innovation to scaling<\/h3><\/div>

The platform developed on the basis of co-innovation has been well received on the market. However, in line with the scaling of a SaaS solution, operation and maintenance was very costly for the first customers. myleo \/ dsc emerged from leogistics GmbH and has adopted the solution-oriented mindset of a consulting company.<\/p><\/div>[\/vc_column][vc_column width=”1\/2″]

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Transition to a product-oriented go-to-market model<\/h3><\/div>

The company was in the transition phase to a product-oriented go-to-market model, which required a comprehensive redefinition of processes. Another aspect was that KPIs were not yet widely available at key points in internal processes and the measurement of product success.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1741602918536{padding-top: 50px !important;padding-bottom: 20px !important;}”][vc_column content_align=”text-center”]

M<\/span>e<\/span>a<\/span>s<\/span>u<\/span>r<\/span>e<\/span>s<\/span><\/span> <\/h2><\/div>

In order to meet these challenges, myleo \/ dsc engaged Triemer Consulting and took significant steps.<\/span><\/p><\/div>

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Step 1<\/h6>\n\t\t\t
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Comprehensive 1:1 survey of key knowledge carriers along the entire customer journey.<\/p><\/div>

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Step 2<\/h6>\n\t\t\t
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Implementation of a cross-divisional workshop on site to analyze and develop solutions.<\/p><\/div>

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Step 3<\/h6>\n\t\t\t
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<\/div><\/div>\n\t\t\t\t
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Derivation and summary of observations, cause and effect, and conclusions with concrete recommendations for action at the levels of strategy, tactics and operations.<\/p><\/div>

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Step 4<\/h6>\n\t\t\t
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Presentation and joint discussion of the results (findings, recommendations for action, key figures (sales, costs, leading indicators), customer lifecycle journey, handover process, critical milestones).<\/p><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1741602567771{padding-top: 0px !important;background-color: #FFFFFF !important;}”][vc_column]

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“The collaboration with Triemer Consulting was consistently positive. The moderation was excellent and the advice was always neutral. It was particularly impressive how targeted impulses were given at the right time. Raphael’s experience and expertise were clearly noticeable in every phase of the workshops.”<\/p><\/div>

– Dominik Wilmes,<\/b>
Customer Advisor at myleo \/ dsc<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1592437938552{padding-bottom: 40px !important;}”][vc_column content_align=”text-center”]

Results: <\/span><\/span> Improved <\/span><\/span> processes <\/span><\/span> and <\/span><\/span> measurable <\/span><\/span> successes <\/span><\/span> <\/h2><\/div>

These measures led to significant improvements for myleo \/ dsc.<\/span><\/p><\/div><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=””][vc_column width=”1\/3″]

<\/div>
<\/h5>
Necessary measures in the design of the process organization could be tackled with significantly greater certainty and minimized risk.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
<\/div>
<\/h5>
The onboarding process for new customers has been massively shortened.<\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
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Handover processes between departments are clearer, lead to noticeably fewer errors and have been institutionalized with a project management tool.<\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1741602485155{padding-top: 20px !important;padding-bottom: 0px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1738161831858{margin-top: 3% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Michael R\u00f6lli:<\/h3><\/div>[\/vc_column][vc_column width=”2\/3″]

“The analysis also helped us to position ourselves on the market and strategically define our road to profit and thus the long-term and sustainable success of myleo \/ dsc.”<\/p><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1741779415009{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #FFFFFF !important;}”][vc_column css=”.vc_custom_1738161831858{margin-top: 3% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Triemer Consulting will continue to spar with myleo \/ dsc in order to improve existing processes and provide important impetus for further development.<\/p><\/div>[\/vc_column][\/vc_row][vc_row equal_height=”yes” pix_particles_check=”” css=”.vc_custom_1741779494262{padding-top: 0px !important;}”][vc_column]

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Curious to find out more?<\/h3>
Are you facing a similar problem in your company? Would you like to make progress and achieve your most urgent goals, just as myleo \/ dsc has done?<\/div><\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row equal_height=”yes” pix_particles_check=”” css=”.vc_custom_1741600412910{padding-top: 50px !important;}”][vc_column]

Gain clarity and solve challenges effectively<\/h3><\/div>

<\/h3>
Triemer Consulting offers a free consultation to help you gain clarity on your biggest challenges and how to solve them.<\/div><\/div>Request now<\/span><\/span><\/div>
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“Working with Raphael Triemer was a transformative experience for myleo \/ dsc. His strategic insights and targeted impulses helped us to make important decisions with great clarity and certainty. For any CEO or founder looking to drive growth and build a strong customer-centric foundation, I wholeheartedly recommend contacting Raphael. His ability to align teams and deliver measurable results makes him a truly invaluable partner.”<\/p><\/div>

Michael R\u00f6lli<\/b><\/p><\/div>[\/vc_column][vc_column width=”1\/2″]

\"Image<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1741603162416{padding-top: 60px !important;padding-bottom: 50px !important;background-color: #FFFFFF !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1738161831858{margin-top: 3% !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]
\"Image<\/div><\/div>[\/vc_column][vc_column width=”1\/2″]

We can help you turn your biggest challenges into results, just like we helped myleo \/ dsc.<\/p><\/div>Let's arrange a free initial consultation now.<\/span><\/span>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_section full_width=”stretch_row” pix_bg_grdient=”bg-gradient-dark” fade_in_opacity=”pix-opacity-4″ pix_over_visibility=”” bottom_divider_select=”9″ bottom_layers=”1″ b_has_animation=”true” pix_overlay_color=”black” css=”.vc_custom_1741690470536{margin-top: -20% !important;padding-top: 40px !important;padding-bottom: 80px !important;background-color: #ffffff !important;}” b_custom_height=”100px” pix_overlay_opacity=”0.7″ fade_in_intro=”35972″][vc_row full_height=”yes” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1739366889974{padding-top: 100px !important;}”][vc_column css=”.vc_custom_1588897424083{padding-bottom: 100px !important;}”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” b_flip_h=”true” t_flip_h=”true” b_custom_height=”400px” css=”.vc_custom_1737385262848{margin-bottom: 0px !important;padding-top: 30px !important;background-color:…","protected":false},"author":1,"featured_media":36459,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-36533","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\nmyleo \/ dsc Case Study - 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